25
Apr
New Delhi [India], April 25: We’ve always thought of communication as something that can be learned. Speak better. Listen more. Choose the right words. The idea is that quality comes from practice – the more you polish, the more you clarify. It works. Until it doesn’t. Because most communication doesn’t break down at the level of language. It fails before it gets to the level of the sentence. It’s not the words. It’s alignment – between the message you want to send, the message you send, and what the other person can receive. This gap has widened recently. Work has…
